DEMENTIA CARE THERAPIST 🡦

Resources and Frequently Asked Questions

Guidance for Families and Caregivers

Whether you're living with dementia or Parkinson's, caring for someone who is, or simply trying to understand what comes next, this page offers support. Here you'll find helpful resources on topics that matter to you and answers to questions many families ask. These tools are here to support your journey, whether you're ready for therapy or just beginning to explore your options.

Community and Crisis Resources

Mental Health Resources in Washington State:

  • Alzheimer's Association 24/7 Helpline

    Phone: 1-800-272-3900

    Website: alz.org

    Free support, information, and referrals for families affected by Alzheimer's and dementia. Available in 200+ languages, staffed by trained specialists who understand what you're going through.

  • Parkinson's Foundation Helpline

    Phone: 1-800-4PD-INFO (1-800-473-4636)

    Website: parkinson.org

    Expert guidance on Parkinson's disease, treatment options, and local resources. Connect with care specialists who can answer your questions.

  • Family Caregiver Alliance

    Phone: 1-800-445-8106

    Website: caregiver.org

    National center on caregiving offering education, services, research, and advocacy. Extensive online resources for family caregivers of adults with chronic conditions.

  • Eldercare Locator

    Phone: 1-800-677-1116

    Website: eldercare.acl.gov

    A public service of the U.S. Administration on Aging connecting families to local services for older adults including meal programs, home care, transportation, and legal assistance.

  • Caregiver Support Groups - Bellevue and Redmond

    Multiple support groups meet regularly in the Eastside area. Contact the Alzheimer's Association at 1-800-272-3900 for current meeting times and locations, including virtual options.

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Understanding Your Options

  • What's the difference between therapy and consultation services?

    Therapy involves ongoing sessions focused on your emotional well-being and developing coping strategies over time. Consultation is a one-time focused session where we tackle a specific challenge you're facing and you receive a written action plan with resources. Both can be valuable depending on your current needs.

  • How do I know if therapy is right for my situation?

    If you're feeling overwhelmed by caregiving responsibilities, struggling with guilt or grief, or finding it hard to make decisions about care, therapy can provide both emotional support and practical guidance. Many people benefit even from just a few sessions to gain clarity and coping strategies.

  • Can you help if my loved one refuses to acknowledge their diagnosis?

    Denial is common and understandable after a dementia or Parkinson's diagnosis. I can work with you as the caregiver to develop approaches that honor their feelings while ensuring safety and care. Sometimes supporting the caregiver is the most effective way to help the entire family system.

Service Information

  • Do you accept insurance for therapy services?

    I accept Aetna, Optum/United, Regence BlueShield, and Premera Blue Cross for therapy services. I have opted out of Medicare but work with these commercial plans. Consultation services are private pay only. I'm happy to provide documentation for insurance reimbursement when applicable.

  • How much do your services cost?

    Therapy sessions are $175 for 50 minutes, whether in-person or virtual. Consultation sessions are $175 for 60 minutes via telehealth. Home visits are $225 per session for local Eastside clients.

  • Do you offer virtual sessions?

    Yes, I provide secure telehealth sessions for anyone in Washington State. Many caregivers find virtual sessions more convenient given their busy schedules. The therapeutic relationship and outcomes are just as strong through virtual sessions as in-person.

  • What are home visits and who can access them?

    Home visits are therapy sessions conducted in your home, available for clients on Seattle's Eastside (Redmond, Bellevue, Kirkland, Sammamish). This can be especially helpful for older adults who have difficulty traveling or for caregivers who can't easily leave their loved one.

What to Expect

  • What happens in the first therapy session?

    After our free 20-minute introduction call, your first session focuses on understanding your current situation and biggest challenges. We'll explore your goals and begin creating a personalized plan. You'll leave with at least one practical strategy you can use right away.


  • How long does therapy typically take?

    Every person's journey is different. Some caregivers benefit from just a few sessions to gain tools and perspective, while others prefer ongoing support through different stages of their loved one's illness. We'll regularly check in about your goals and adjust as needed.

  • Can family members be involved in sessions?

    For individual therapy, sessions focus on you alone. However, for consultation services, family members often participate together on the call. If you're interested in having family involved in therapy planning, we can discuss what works best for your situation.

Practical Concerns

  • I'm worried about finding time for therapy - I'm already so busy caregiving.

    Even one hour focused on your well-being can give you back many hours of calm and clarity. We'll work around your schedule with flexible options including virtual sessions, evening appointments, or home visits for local clients.

  • Will therapy really help if I can't change my caregiving situation?

    While therapy can't change your loved one's condition, it can significantly change how you cope with the challenges. You'll learn practical tools for managing stress, communication strategies, and ways to find moments of peace even in difficult situations.

  • What if I feel guilty spending money on help for myself?

    Taking care of your mental health is an investment in your ability to provide quality care. When you're emotionally healthier, you're more patient, less stressed, and better able to handle caregiving challenges - which ultimately benefits everyone.

Getting Started

  • How do I know if you're the right therapist for me?

    The free 20-minute introduction call is designed to help us both determine if we're a good fit. We'll talk about your situation, and you can ask any questions about my approach or experience. There's no obligation to continue if it doesn't feel right.

  • What should I expect from the free introduction call?

    This is a brief, no-pressure conversation where we'll discuss what you're hoping to get help with, I'll explain how I work, and we'll see if my approach seems like a good match for your needs.

  • I'm not sure if I need ongoing therapy or just a one-time consultation. How do I decide?

    If you have a specific, urgent question or decision to make, consultation might be the right starting point. If you're feeling emotionally overwhelmed and want ongoing support, therapy would likely be more helpful. We can discuss this during the introduction call.

  • Can you work with people at all stages of dementia or Parkinson's?

    Yes, I work with people newly diagnosed through more advanced stages, as well as their caregivers throughout the journey. Each person's needs are different, and I tailor my approach based on your current situation and concerns.

Additional Support

  • Do you provide crisis support or after-hours contact?

    I don't provide crisis intervention services. If you're experiencing a mental health emergency, please contact 988 (Suicide & Crisis Lifeline), go to your nearest emergency room, or call 911. For non-emergency support between sessions, you can email me and I'll respond during business hours.

  • What if I need help beyond what you can provide?

    I can provide referrals to other specialists, support services, or community resources as needed. Part of my role is helping you access the full range of support available for your situation.

  • Are there support groups or classes available?

    While I don't currently offer group services, I can refer you to local support groups for caregivers or individuals with dementia/Parkinson's. Many people find a combination of individual therapy and peer support to be most helpful.

Location and Logistics

  • Where is your office located?

    My office is at 15446 NE Bel Red Rd, Suite 102, Redmond, WA 98052, conveniently located on the border of Redmond and Bellevue with easy access and parking.

  • What areas do you serve?

    I provide services throughout Washington State via telehealth, in-person sessions in my Redmond/Bellevue office, and home visits for clients on Seattle's Eastside.

  • How do I schedule an appointment?

    The best first step is to schedule a free 20-minute introduction call. You can contact me at (425) 270-7336 or jenna@agingwithaplan.org to set that up.

CONTACT US 🡦

Still Have Questions?

Every caregiving situation is unique, and you may have specific concerns not covered here. I understand that each family faces different challenges with dementia, Alzheimer's, or Parkinson's care.


If you have questions about your particular situation, I encourage you to reach out. The free 20-minute introduction call is perfect for discussing your specific needs and determining how I can best support you.


Moving from questions to action takes courage, but you don't have to navigate this journey alone. Whether you're seeking ongoing therapy support or need focused guidance on a specific challenge, I'm here to help.